We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

We are looking for a dynamic, experienced, and resourceful Consultant who enjoys working in a fast-paced, diverse, and motivated environment to join our communications team to provide administrative support to the Communications Division in a broad range of technical and administrative functions and to aid EXC´s front office in the coordination of general administrative support when required.

You will work in Communications Division part of External Affairs and Communication department. This team is responsible for provides advice, expertise, and tools for dissemination and communication planning and execution, to position IDB’s brand, work, and development opportunities in the Latin American and Caribbean Region with internal and external partners. In this capacity, you will work closely with the Executive Communication Team; a vibrant group whose main responsibility is to support the communications of the Office of the President, and the IDB’s Executive Team, contribute to develop the Bank’s executive communications priorities, and develop cross-cutting messages to help position the IDB Group based on those priorities. The Executive Communications Team is part of the Communications Division.

What you’ll do

The main activities to be performed are:

a.     Continuous process improvement support
Store and retrieve information, in accordance with the Bank's retention policies and procedures to ensure the adequate retention of all documentation that contains information of requests associated with budget management.

Provide support in the management of internal service requests handled through ServiceNow.

Support the analysis, documentation, and implementation of new internal processes.

Streamline and update internal processes, as well as the mechanisms and tools.

Support the preparation of documents, memorandums, reports, and others, including editing, translation, and formatting thereof, at the request of the supervisor.

Maintenance of complex manual and electronic files

Support, at supervisor’s discretion, efforts, projects and/or tasks associated to the continuous improvement of internal processes and systems.

b.     Executive communications team support

Assist in contract and vendor management in coordination with EXC Front Office, as needed

Process mapping and documentation, providing administrative support to improve everyday processes and procedures and any other documents

Workflow management of various internal processes

Support in the coordination of gatherings or events as required by management

Assist in Human Resources matters related to pre and post selection processes.

Support in matters related to scheduling, supplies, travel and other administrative matters.

Assist in the preparation, editing and finalizing correspondence, emails, meeting agendas, minutes

Help disseminate information internally and sharing of good practices Front Office and the other Divisions/Units

Handled multi-faceted responsibilities including small purchasing, bill payments, travel arrangements and statement of expenses preparation.

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Handle license management process

Email reminders to all staff regarding administrative processes, follow up upon front office request.

Support onboarding and offboarding processes of the group’s employees

Handle Master Service Agreement’s task orders requests and follow up

Manage group’s employees attendance calendar when required and other internal processes as requested by the group head

Coordinate travel and accommodation requirements, in connection with others if necessary, and ensure arrangements in place for the team

C.     Division's Administrative Coordination support in direct coordination with the Communications division administrative coordinator, work in the following activities as needed:

Manage office correspondence

Arrange calendars/meetings

Ensure effective management of records in the office:

Coordinate travel and accommodation requirements, in connection with others if necessary, and ensure arrangements in place for the DCC Division Chief match their requirements.

Provide information and advice on the application of IDB administrative policies.

Liaise with clients, senior management and EXC personnel

Provide other technical and administrative support as requested by supervisor.

What you'll need

• Education: Bachelor’s degree in business administration, or related fields.  Years of relevant experience will be particularly considered.
• Experience: At least two (2) years of relevant experience at national/international level in similar roles.
• Languages: Proficiency in Spanish and English, spoken and written, is required. Additional  knowledge of French and Portuguese is preferable.
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Requirements

• Citizenship: (IDB/IDB Lab – International) You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents).
• Consanguinity: You have no family members (up to fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

Type of contract and duration

• Type of contract: International Consultant Full-Time
• Length of contract: 18 months
• Work Location: On site.

What we offer

The IDB group provides benefits that respond to the different needs and moments of an employee’s life. These benefits include:

• A competitive compensation package.
• Leaves and vacations: 2 days per month of contract + gender- neutral parental leave
• Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance
• Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
• We offer assistance with relocation and visa applications for you and your family when it applies
• Hybrid and flexible work schedules
• Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more.
• Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees.

Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.