Job Description
SuccessFactors Technical Expert
City:  Asuncion, Belize City, Bogotá, Brasilia, Brussels, Buenos Aires, Georgetown, Guatemala City, Kingston, La Paz, Lima, Madrid, Managua, Mexico City, Montevideo, Nassau, Panamá, Paramaribo, Port of Spain, Port-au-Prince, Quito, San Jose, San Salvador, Santiago, Santo Domingo, Sao Paulo, Tegucigalpa
Company:  IDB
Posting End Date:  AUGUST 11, 2025

We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

We are looking for an experienced, self-motivated and knowledgeable SuccessFactors Technical Lead to support our People Management products. As Technical Lead, you will be responsible for leading the design, development, configuration, and implementation of SAP SuccessFactors suite and oversee its integrations from/to other systems while guiding a team of developers and consultants to deliver high-quality, scalable, and maintainable systems.  

You will serve as the primary point of technical contact within your teams, ensuring alignment with architectural standards, coding best practices, and business objectives. The role combines hands-on development with leadership and mentoring responsibilities, playing a critical role in shaping both project outcomes and team development. 

You will work with the People Management Product teams’ that are part of the Enterprise Product group in the Banks Technology and Transformation Department. These teams are responsible for supporting and maintaining the daily operations of our SuccessFactors Enterprise Systems of the Bank, as well as developing and implementing new projects and initiatives in our SuccessFactors Business Suite. 

What you’ll do

  • Guide the technical direction of a development team, ensuring that software solutions are aligned with strategic goals and delivered on time. 
  • Act as both a technical expert and a team leader, balancing architectural thinking with hands-on configuration and delivery. 
  • Act as the architect of SuccessFactors to lead the technical design, configuration, integration, and evolution of our SAP SuccessFactors ecosystem.  
  • Serve as the technical authority across all SuccessFactors modules 
  • Lead, design, and implement SuccessFactors integrations from/to SAP S/4 Hana HCM and from/to other systems. 
  • Work across agile teams and products to coordinate development activities and resolve technical dependencies or blockers. 
  • Champion engineering excellence and fosters a collaborative, high-performance development culture. 
  • Lead the planning, design, configuration, development, and delivery of complex software projects and system components. 
  • Provide hands-on configurations, and configurations and integration reviews reviews to ensure quality, performance, security, and maintainability. 
  • Collaborating with architects and other tech leads to define system architecture and technical roadmaps. 
  • Serve as the technical point of contact for project stakeholders, including product owners, project managers, and business analysts. 
  • Translate business and functional requirements into robust technical solutions. 
  • Coach and mentor team members, promoting professional development and knowledge sharing. 
  • Establish and enforce configuration standards, development workflows, and technical best practices. 
  • Drive continuous improvement initiatives across configuration and development processes and tools. 
  • Identify technical risks and implement mitigation strategies early in the development cycle. 
  • Ensure alignment with DevOps, testing, security, and deployment standards. 

What you'll need

•    Education: 

Master’s Degree or equivalent in Computer Science, Information Technology, Software Engineering, or other fields relevant to the role responsibilities. In lieu of a Master Degree, a Bachelor’s Degree in one of the above curriculums AND at least two certifications in the following: 

· SAP Certified Associate - SAP SuccessFactors Employee Central Core and any other SuccessFactors Talent Management certification

· SAP Certified Associate - Implementation Consultant - SAP SuccessFactors Full Cloud/Core Hybrid 

· SAP Certified Associate - Integration Developer – SAP CPI 

· SAP Certified Professional - Solution Architect - SAP BTP 

· SAP Certified Associate - Positioning SAP Business Suite via SAP SuccessFactors HCM Solutions 

· SAP Certified Application Associate - SAP HCM or similar 

•    Experience: At least 6 years of progressive experience in Software Engineering, SuccessFactors implementations, and application support. Previous experience working with SAP HCM is highly preferable. 

•    Languages:  Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

Requirements

  • Citizenship: You currently reside or plan to reside in one of the countries listed below with citizenship in that country. 
  • Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab. 

Location

The position can be based in any of the following countries: Argentina, Bahamas, Belize, Bolivia, Brazil, Chile, Colombia, Cost Rica, Dominican Republic, Ecuador, El Salvador, Guatemala, Guyana, Honduras, Jamaica, Mexico, Nicaragua, Panama, Paraguay, Peru, Spain, Suriname, Trinidad & Tobago and Uruguay.

Type of contract and duration

National (Local Remote Staff): National staff contract under a fully remote modality, 36 months. This contract is part of a program to hire staff to work fully remotely (not office-based). The program is set to expire at the end of 2028 and it may be extended, if successful.  

What we offer

The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
 

-A competitive compensation package 

-Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave  

-Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.  

-Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future.  

-Fully remote modality.   

-Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.  

-Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.  

-Allowance: one-time non-pensionable allowance to support the purchase of equipment, office set-up and computer maintenance.   

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.