We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

The Innovation for Citizen Services (IFD/ICS) Division is looking for a dynamic communications consultant to lead external and internal communications efforts related to the division’s work. The consultant will work in close collaboration with the division’s front office as well as with the IDB’s Corporate Communications Division (EXC/DCC).

Latin America and the Caribbean face the challenge of promoting rule of law, strengthening the capacity of the state to deliver better services and implement public policies in an effective, efficient, and transparent manner. IFD/ICS is responsible for driving this agenda and its mandate is to strengthen institutional capacity to improve public sector management, increase transparency and integrity, and apply innovative digital solutions. IFD/ICS works to strengthen core government institutions and public management systems to deliver better services to citizens by closing the gap between the policies enacted and their effective implementation. The Division is responsible for defining the strategic directions, developing innovative solutions, deploying sector expertise regionally, and using policy-relevant knowledge effectively.

What you’ll do

Strategic communications:

• Develop and implement a strategic communications plan tailored to the Division’s objectives and needs.
• Develop and implement a comprehensive communications plan to disseminate the Division's knowledge products.
• Ensure alignment with all IDB corporate communications division (EXC/DCC) guidelines and policies, including brand identity guidelines.
• Develop and implement tailored communication strategies on the initiatives, publications, events, and topics of IFD/ICS both in the Headquarters and in the Country Offices (COFs), ensuring alignment with institutional goals in collaboration with EXC/DCC.
• Take a deep dive into IFD/ICS work areas to secure strong narratives, understand challenges and opportunities, identify and help prevent potential communications crises, and master key facts and figures.
• Identify internal and external audiences and influencers.
• Assess the division's training needs and arrange communications training with EXC/DCC.

Content creation, messaging development, and graphic design:

• Write and/or oversee the preparation, production, and dissemination of both routine and complex outreach products for print or digital purposes (e.g., social media posts and toolkits, email marketing campaigns, talking points, blogs, reports, presentations, brochures, websites, fact sheets, Q&As, press releases, etc.).
• Create engaging content materials in various formats, such as written content, audio, and video, with tone and format tailored to the different audiences and channels.  
• Coordinate overall content production and dissemination in the IDB’s communications channels with the IDB’s corporate communications division (EXC/DCC).

Events production and knowledge management:

• Support in the planning, organization, and dissemination of virtual, hybrid, and on-site division events, conferences, and meetings.
• Coordinate with the division's Knowledge Coordinator to provide logistical support and content review in the production of knowledge products.
• Support includes coordination with external editors, translators, graphic designers, and other collaborators as needed.
• Keep a tracking system of the division’s publications as well as the pipeline of products to disseminate.

Project coordination:

• Oversee planning, coordination, scheduling, and logistics, often across multiple teams, for seamless execution of campaigns and other communications-related activities, as well as smooth and timely distribution of related products, in coordination with the corporate communications team (EXC/DCC). 
• Build and sustain effective professional relationships with key internal and external contacts (including EXC/DCCs, external providers, stakeholders, etc.)

What you'll need

• Education: Master's degree in communications, journalism, marketing, economics, or another related field is desirable.
• Experience: At least 5 years of relevant experience, or a suitable combination of education and experience, in communications, marketing, journalism, or another related field.
• Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

Core and technical competencies:

• Knowledge and practical experience in creating and implementing corporate communication strategies in companies, development banks, non-profit organizations, or public entities.
• Graphic design skills and ability to work with internal and external suppliers.
• Knowledge of social media fundamentals and SEO principles.
• Excellent interpersonal skills with a willingness to work in a multicultural and multidisciplinary team environment. 

Key skills

Requirements

•  Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.
•  Consanguinity: You have no family members (up to e fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.

Type of contract and duration

International consultant Full-Time, 12 months (up to 36 months).  

What we offer

-A competitive compensation package.

-Leaves and vacations: 2 days per month of contract + gender-neutral parental leave.

-Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance

-Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.

-We offer assistance with relocation and visa applications for you and your family when it applies.

-Hybrid and flexible work schedules

-Development support: We offer learning opportunities to boost your professional profile, such as seminars, 1:1 professional counseling, and much more.

-Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.