Job Description
Digital Fluency Specialist
City:  Washington DC
Company:  IDB
Posting End Date:  OCTOBER 7, 2025

We improve lives

The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.

About this position

Digital fluency at the IDB is defined as the capacity not only to use technology for prescribed tasks, but to leverage digital know-how for uncovering meaning, building conversations and ideas, and developing innovative solutions. The Digital Fluency Initiative aims to bridge the gap between technological advancement and the human elements of change, embedding digital competence into the organizational culture and strategic processes of the Bank.

Objectives

  • Assess the current state of digital fluency across the organization and develop a comprehensive plan to enhance digital capacity at all levels.
  • Support the mainstreaming of artificial intelligence (AI) by making it accessible to all staff, and ensure employees are prepared to use AI tools effectively and ethically.
  • Collaborate with Human Resources to embed digital competencies into recruitment, mobility, and promotion processes.
  • Design and launch an organization-wide communication and awareness strategy, highlighting the importance of digital fluency and related program objectives.
  • Champion digital inclusion by ensuring equitable access to digital tools, training, and opportunities for all employees, with a focus on minimizing any digital divides across roles, regions, and backgrounds.
  • Promote a culture of continuous learning and digital innovation by introducing incentives and recognition programs that encourage experimentation, upskilling, and the adoption of emerging technologies.
  • Promote clear digital governance and ethical standards, ensuring the responsible use of technology and data, and fostering trust and transparency throughout the organization.
  • Monitor global digital fluency trends and benchmark IDB’s digital initiatives against industry leaders, providing periodic recommendations for maintaining and advancing best-in-class digital fluency.
  • Develop partnerships, in collaboration with appropriate areas of TTD and the Bank, with leading academic, public, and private sector organizations to expand learning opportunities, facilitate knowledge exchange, and accelerate the adoption of innovative digital practices.
  • Implement robust mechanisms for feedback and measurable outcomes, refining digital fluency strategies based on employee input, organizational needs, and data-driven insights.

Digital Fluency Strategic Pillars

  • Knowledge: Deepen organization-wide understanding of digital technologies and their practical applications at the IDB, ensuring alignment with development goals.
  • Upskilling: Empower staff to use technology efficiently and confidently, driving improved productivity and innovative problem-solving.
  • Mindset: Foster a digital mindset, cultivating a culture where technology is seen as an enabler of innovation, efficiency, and ongoing professional development.

What you’ll do

  • Lead the implementation and monitoring of the Digital Fluency Assessment.
  • Oversee the design and rollout of the Digital Fluency Communication Campaign, leveraging multiple channels to ensure high levels of participation and awareness.
  • Align and enhance internal knowledge/upskilling products and tech training by the Technology and Transformation Dept and the IDB Group.
  • Co-design and supervise the integration of training under the TechMasters program.
  • Ensure all digital knowledge products are consolidated in a unified repository.
  • Coordinate and expand tech awareness sessions across the Region and Headquarters.
  • Collaborate with Digital Transformation Group and HR to revise career management framework, embedding digital competencies and supporting employees’ digital growth.
  • Monitor and report on progress towards 2030 targets, providing strategic recommendations to senior leadership.
  • Act as a digital change champion, modeling digital curiosity and continuous learning across the organization.

What you'll need

•    Education: A Master's degree in Digital Transformation, Organizational Change, Communications or related fields.

•    Experience:

-Minimum 5 years of progressively responsible professional experience in digital transformation, change management, capacity building, or strategic leadership, preferably in large, multicultural organizations.

-Proven experience leading large-scale digital initiatives, with a particular focus on assessment, training, and cultural change.

-Experience mainstreaming AI and emerging technologies in organizational settings.

-Strong project management and stakeholder engagement skills

•    Languages: Proficiency in Spanish and English, spoken and written, is required. Additional knowledge of French and Portuguese is preferable.

Requirements

•    Citizenship: You are a citizen of one of our 48-member countries. We may offer assistance with relocation and visa applications for you and your eligible dependents.

•    Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
 

Type of contract and duration

•    Staff:
    -    International: International staff contract, 36 months initially, renewable upon mutual agreement.

What we offer

The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
 

-A competitive compensation package, including an annual base salary expressed on a net-of-tax basis.

-Leaves and vacations: 24 days of paid time off + 8 personal days + sick leave + gender-neutral parental leave.

-Health Insurance: IDB Group provides employees and eligible dependents with a robust medical benefits program that covers medical, dental, vision, preventive care, and prescription drugs.

-Pension plan: defined benefit pension plan that provides financial security and support employees in planning for their future.

-We offer assistance with relocation and visa applications for you and your family when it applies.

-Hybrid and flexible work schedules.

-Health and well-being: Access to our Health Services Center that provides preventive care and health education for employees.

-Development support: We offer tools to boost your professional profile, such as mentoring, 1:1 professional counseling, training and learning opportunities, language classes, mobility options, among others.

-Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, Spouse Career Program, and others.

Our culture

At the IDB, we work so everyone brings their best and authentic selves to work while finding their purpose. Our people consistently strive for excellence, and we recognize and celebrate the impact of their contributions.

In our efforts to drive innovation, we intentionally include all voices, cultivate a sense of belonging and champion fairness. We welcome individuals from underrepresented groups to join us and share their unique perspectives.

We ensure that individuals with disabilities are provided reasonable accommodations to participate in the job interview process. If you require an accommodation to complete this application, please email us at accommodations@iadb.org.