We improve lives
The IDB Group is a community of diverse, versatile, and passionate people who come together on a journey to improve lives in Latin America and the Caribbean. Our people find purpose and do what they love in an inclusive, collaborative, agile, and rewarding environment.
About this position
The IDB INVEST, a member of the Inter-American Development Bank (IDB) Group, is a multilateral organization based in Washington, D.C., that is committed to the development of Latin America and the Caribbean through the private sector.
IDB INVEST is looking for a technical and business expert to develop, support, and assist in executing new initiatives within technology. The role will work with banking operations to support our treasury systems. The individual will work with a dynamic group of technologists, operations, finance, and business divisions of the bank.
What you’ll do
- Provide end user functional and technical support for back-office applications.
- Investigate root causes and resolve back-office application errors, and performance issues reported by users.
- Reproduce issues encountered in system monitoring or reported by users in test environments, documenting the steps to identify the bugs or misconfiguration.
- Provide guidance and troubleshoot back-office functionalities, features, or custom-built solutions within applications.
- Collaborate with IT teams to diagnose and resolve bugs in custom applications, ensuring smooth information flow between upstream and downstream systems.
- Leverage ticketing systems to track and manage support requests, ensuring detailed documentation and prompt follow-up for efficient issue resolution.
- Develop SQL scripts, and other query tools for reporting and data manipulation.
- Assist in System upgrade projects, including testing retrofitting customizations, testing critical functionalities, and ensuring system stability post-upgrade.
- Conduct unit tests on the Back Office side and ensure data is accurately sent and received from Azure.
- Create comprehensive documentation of the integration processes, configurations, and troubleshooting guides.
What you'll need
• Education: You hold a Master’s degree or equivalent in computer science, information technology, engineering, or business, with at least 2 years of meaningful experience in Accounting, Banking, Finance and Computer Science or working with ERP systems (e.g., SAP, Oracle, Microsoft Dynamics). Master’s degree is a plus.
• Experience:
- You have at least 5 years of relevant experience directly supporting ERP systems in roles like ERP support analyst, ERP administrator, or ERP consultant.
- Experience in IT operations, system or business analysis, with a focus on understanding business processes and translating them into system requirements.
- Experience with Oracle databases and system architecture, as well as basic programming or scripting.
- Strong experience in mapping business processes and designing data flow interfaces between the ERP system and other applications.
- Strong knowledge of integration architecture, particularly with Microsoft Azure services such as API Management, Azure Service Bus, and Azure Functions.
- Basic Understanding on Portfolio Analysis, Investment Management, Debt Management, or market, liquidity, capital, and interest rate risks.
- Basic Knowledge on Risk management platforms or portfolio analysis tools.
- Proven ability to design and implement secure, efficient, and accurate data flow between Back Office systems and Azure platforms.
- Expertise in configuring REST APIs, and treasury components for seamless Azure integration.
- In-depth understanding of security protocols such as OAuth, SAML, or Azure Active Directory, with the ability to implement them to secure integration processes.
- Experience in planning and executing the deployment of integration components, including coordinating downtimes and minimizing impact on business operations.
- Ability to engage with third-party vendors, managing external tools or services involved in the corporate process.
- Familiarity with Service Now, Jira, Confluence, Git and Bitbucket.
• Languages: Fluent in English. Spanish/Portuguese is a plus.
Requirements
• Citizenship: No requirements.
• Consanguinity: You have no family members (up to the fourth degree of consanguinity and second degree of affinity, including spouse) working at the IDB, IDB Invest, or IDB Lab.
Type of contract and duration
International consultant: Full-Time, 12 months (up to 36 months).
What we offer
The IDB group provides benefits that respond to the different needs and moments of an employee's life. These benefits include:
- A competitive compensation package.
- Leaves and vacations: 2 days per month of contract + gender- neutral parental leave.
- Health Insurance: the IDB Group provides a monthly allowance for the purchase of health insurance.
- Savings plan: The IDB Group cares about your future, depending on the length of the contract, you will receive a monthly savings plan allowance.
- We offer assistance with relocation and visa applications for you and your family when it applies.
- Hybrid and flexible work schedules.
- Development support: We offer learning opportunities to boost your professional profile such as seminars, 1:1 professional counseling, and much more.
- Health and wellbeing: Access to our Health Services Center which provides preventive care and health education for all employees.
- Other perks: Lactation Room, Daycare Center, Gym, Bike Racks, Parking, and others.
Our culture
At the IDB Group we work so everyone brings their best and authentic selves to work, willing to try new approaches without fear, and where they are accountable and rewarded for their actions.
Diversity, Equity, Inclusion and Belonging (DEIB) are at the center of our organization. We celebrate all dimensions of diversity and encourage women, LGBTQ+ people, persons with disabilities, Afro-descendants, and Indigenous people to apply.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job interview process. If you are a qualified candidate with a disability, please e-mail us at diversity@iadb.org to request reasonable accommodation to complete this application.
Our Human Resources Team reviews carefully every application.
About the IDB Group
The IDB Group, composed of the Inter-American Development Bank (IDB), IDB Invest, and the IDB Lab offers flexible financing solutions to its member countries to finance economic and social development through lending and grants to public and private entities in Latin America and the Caribbean.
About IDB Invest
IDB Invest, a member of the IDB Group, is a multilateral development bank committed to promoting the economic development of its member countries in Latin America and the Caribbean through the private sector. IDB Invest finances sustainable companies and projects to achieve financial results and maximize economic, social, and environmental development in the region. With a portfolio of $14.1 billion in asset management and 325 clients in 25 countries, IDB Invest provides innovative financial solutions and advisory services that meet the needs of its clients in a variety of industries.
Follow us:
https://www.linkedin.com/company/idbinvest/